It’s possible that you may be blocked by the server firewall for failed login attempts to a specific service such as cPanel, FTP, Email, etc.
At PeoplesHost, we employ software that keeps your account safe from brute force attacks by blocking the IP’s of those who try and login too many times with the incorrect details. Typically, the block is only temporary and your account access will be restored automatically within a few hours, however in some situations where you were blocked and tried again you may be blocked permanently. In this case, please contact us and we’ll be happy to investigate why you were blocked and help you regain access to your account.
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