How to Log in to Your cPanel Account Print

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Accessing your cPanel account is essential for managing your website, emails, databases, and more. Follow the steps below to log in to your cPanel account.

Step-by-Step Guide:

Method 1: Using Your Account Welcome Email

  1. Locate Your Account Welcome Email:

    • When you signed up for hosting with PeoplesHost, you received an Account Welcome Email.
    • This email contains your cPanel login details, including your username, password, and the cPanel URL.
  2. Log in to cPanel:

    • Open your web browser.
    • Enter the cPanel URL provided in your Account Welcome Email (usually something like https://yourdomain.com/cpanel).
    • Enter your cPanel username and password as provided in the email.
    • Click the "Log in" button to access your cPanel dashboard.

Method 2: Accessing cPanel through the Billing Portal

  1. Log in to the Billing Portal:

    • Open your web browser and go to the PeoplesHost Billing Portal at https://my.peopleshost.com/login.
    • Enter your billing portal username (Email Address) and password to log in.
  2. Navigate to Your Services:

    • Once logged in, click on "Services" in the main menu.
    • Select "My Services" to view a list of your active hosting services.
  3. Access cPanel:

    • Find the hosting plan for which you want to access cPanel.
    • Click on the "Active" button or the service name to view the details.
    • In the service details page, click on the "Log in to cPanel" button to be automatically logged into your cPanel account without needing to enter your cPanel username and password.

Additional Information:

  • Security: Ensure you keep your cPanel login details secure. Do not share your username and password with unauthorized persons.
  • Password Management: If you forget your cPanel password, you can reset it through the PeoplesHost Billing Portal by following these instructions.

Troubleshooting:

  • Login Issues: If you have trouble logging in, double-check that you are using the correct username and password from your Account Welcome Email.
  • Access Problems: If you cannot access cPanel through the Billing Portal, ensure your hosting service is active and you are using the correct billing portal credentials.

If you have any issues logging in to your cPanel account, please don't hesitate to contact our support department for help.


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