How to Create a Full Website Backup in cPanel Print

Regularly creating local backups of your important data is crucial to ensure the safety and integrity of your website. This guide will show you how to make a full cPanel backup of your website and download it to your local computer.

Important Guidelines:

1. Local Backup: Always download and save backups to your local computer. Backups stored on the server are vulnerable if the server fails.
2. Storage Policy: Our server cleanup script (for shared accounts) automatically removes cPanel backups older than 30 days. Per our Acceptable Use Policy (AUP), server storage space cannot be used for storing large files such as backups, archives, videos, and other large media files.
3. Disk Space Requirements: Ensure your account has at least 50% free disk space before attempting a backup. If your usage is above 50%, or if you have a Pro account or use more than 20GB of disk space, please contact support for assistance.
4. Backup Frequency: Creating backups uses significant server resources. Creating full backups too frequently (more than once or twice a month) may result in your account being flagged for abuse and losing the option to create manual backups.

Step-by-Step Guide:

1. Log in to your cPanel account:

   • Open your web browser and navigate to your cPanel login page.
   • Enter your username and password to access the cPanel dashboard.

2. Navigate to the Backup feature:

   • In the cPanel dashboard, scroll down to the "Files" section.
   • Click on the "Backup" icon.

3. Start the full website backup process:

   • Click "Download a Full Website Backup."

4. Select Backup Destination:

   • Choose "Home Directory" as the Backup Destination.
   • Enter your email address to receive a notification once the backup is complete.
   • Click "Generate Backup."

5. Download the backup:

   • Once the backup is completed, you will receive an email notification.
   • Return to the Backup page, where you will see a link to download the newly created backup.
   • Click the link to download the backup to your local computer.

6. Remove the backup from the server:

   • After downloading the backup, return to your cPanel and click on "File Manager."
   • Navigate to the user root directory (outside the public_html folder).
   • Delete the backup file to free up space and comply with storage policies.

Additional Information:

• Backup Notifications: Ensure you receive the email notification for the completed backup to avoid missing the download link.
• Post-Backup Actions: Always remove the backup from the server after downloading it to avoid automatic deletion and to comply with the AUP.

Troubleshooting:

• Insufficient Disk Space: If your account does not have enough free disk space, contact support for assistance.
• Incomplete Backups: Long-running backup processes may be automatically terminated, resulting in incomplete backups. Contact support if you experience this issue.

If you have any issues making a backup or need further support, please don't hesitate to contact our support department for assistance or refer to the official cPanel documentation.

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